Is there more to understanding an increasingly diverse customer base and improving their experience? How can emerging insights about employee diversity apply to the world of customers? – read more..
How can digital technology enable organisations to access overlooked markets and better serve diverse customers? Westpac Group’s recent – read more..
Ask anyone to recall their favourite childhood television character and they wouldn’t have too much trouble. The heroes – read more..
If culture eats strategy for breakfast it means we need to get a lot smarter about driving cultural change. Three great articles – from around the world – provide insight on where to focus. Middle managers – that’s the advice from the UK about how to get traction on gender equity. More than just who, – read more..
Much of the literature on diversity and inclusion has focussed on employees. Could it be that the principles – read more..