Operations

Operations

Human Capital

How irrational are we? Insights into decision bias

It’s time to review our decision making processes – as well as our personal mindsets and behaviours – to see if we can spot and reduce our blindspots. – read more..

Operations

Where will your 2020 Back Office be? – Part II

“Service providers are leveraging the latest emerging technologies and innovations to improve the attractiveness of their Shared Services and Outsourcing offerings.” – read more..

Operations

Where will your 2020 Back Office be? – Part I

“Advances and innovation in technology such as cloud computing, digital process automation and robotics are dramatically improving the standard of offerings from Shared Service and Outsource providers…” – read more..