Posts Tagged: Design Thinking

If culture eats strategy for breakfast it means we need to get a lot smarter about driving cultural change. Three great articles – from around the world – provide insight on where to focus. Middle managers – that’s the advice from the UK about how to get traction on gender equity. More than just who,…

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Much of the literature on diversity and inclusion has focussed on employees. Could it be that the principles underpinning employee diversity and inclusion are also applicable to customer diversity and inclusion? Deloitte defines inclusion as the active process of organisations and individuals adapting their practices or behaviours so as to meet people’s diverse needs. Deloitte’s…

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